My joyful day began with a traffic build up. Customers who were purchasing items kept trying to cut in front of my returns customers. When I politely told them they had to wait in line, they rolled their eyes and started complaining. They were upset because they came to returns to avoid waiting in the regular checkout lanes. I asked them kindly a few times to go to the back, until my customers who had been patiently waiting snapped and yelled at them to wait their turn. If they had gone to the designated checkout lanes they would have been out a who lot faster, but then what would be the fun in that.
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